Frequently Asked Questions
General
How thick are DrySteps?
DryStep socks are made with 2-ply yarn, making them thicker than typical dress socks and even slightly thicker than most fitness socks. Designed with extra cushioning in the heel, toe, and bottom of the foot, they offer superior comfort for people who are on their feet all day. If you're tired of thin, uncomfortable socks, you're not alone—that’s exactly why we created DryStep. Whether you're at the office, working out, or staying active all day, our socks deliver the perfect balance of comfort, performance, and style.
Why should I wear DrySteps over other brands?
- Do you hit the gym, go for a run, or squeeze in a workout before, during, or after work? Are you tired of swapping your dress socks for fitness socks? Do your current dress socks feel too hot, too thin, and downright uncomfortable? If you’re after a sock that can keep up with your day—whether at the office or the gym—keep reading.
- We believe we’ve created some pretty elite dress socks. Here’s why:
- Unlike other brands, we’ve focused on solving two key problems. The first being that typical dress socks are thin, uncomfortable, poor quality, and retain sweat. The second being that people are sick of changing from their dress socks into fitness socks for a workout - they'd prefer one versatile sock.
- DrySteps are designed for superior sweat-management, comfort, and durability. Plus, they seamlessly transition from the office to a workout and vice versa, eliminating the inconvenience of changing socks and the expense of buying separate socks for different activities. So, if you’re looking to solve these problems (or just want some super comfortable, versatile, and durable dress socks), then DryStep is your obvious solution.
- We’re so confident you'll love your DrySteps, they come with a first pair guarantee. So, if you don’t love them... we’ll let you return your first pair for whatever reason!
- Unlike other brands, we’ve focused on solving two key problems. The first being that typical dress socks are thin, uncomfortable, poor quality, and retain sweat. The second being that people are sick of changing from their dress socks into fitness socks for a workout - they'd prefer one versatile sock.
- DrySteps are designed for superior sweat-management, comfort, and durability. Plus, they seamlessly transition from the office to a workout and vice versa, eliminating the inconvenience of changing socks and the expense of buying separate socks for different activities. So, if you’re looking to solve these problems (or just want some super comfortable, versatile, and durable dress socks), then DryStep is your obvious solution.
- We’re so confident you'll love your DrySteps, they come with a 14-day first pair guarantee. So, if you don’t love them... we’ll let you return your first pair for whatever reason!
How are DrySteps better than my cotton or wool blend dress socks?
- Dress shoes are often admired for their stylish appearance, yet comfort tends to take a back seat. With their limited breathability (especially boots!), they can leave your feet feeling hot and sweaty. Adding to the discomfort, most dress socks are crafted from materials like cotton or wool that don't perform or help keep your feet dry.
- Cotton socks, for instance, simply can’t keep up - they lack the ability to wick away sweat. That’s why you’ll find that your cotton socks stay sweaty all day, particularly when you’re on the move. But fear not! DryStep is here to save your day.
- Crafted from an innovative anti-sweat material, our socks actively wick away moisture, helping your feet stay dry and comfy, even in the sweltering heat of an Aussie summer. But we didn't stop there.
- We've infused our socks with special silver fibres, making them not only anti-bacterial but also odour-resistant — a true game-changer in the battle against funky foot smells. Plus, we've packed them with high-performance features like selective cushioning, arch support, a Y-heel contour, padded heel and toe, and a seamless toe — all aimed at protecting your feet and ensuring unparalleled comfort and durability.
- You can even wear them for a workout — they're perfect for the gym or a stroll/run (we use them for all our workouts!).
- In short, we've set the bar high, and we'd be gobsmacked if any other dress socks could match our results. Make the switch to DryStep, and experience the difference for yourself!
How do I care for my DrySteps?
To keep your DrySteps in top condition, follow these care instructions:
1. Turn the socks inside out before washing to preserve the integrity of the materials and enhance durability.
2. Opt for a cold machine wash or hand wash using a gentle soap to effectively clean the socks without causing any damage.
3. When drying, avoid tumble drying to prevent any potential shrinkage or damage. Instead, opt for line drying to maintain the socks' shape and quality over time.
By following these simple steps, you can ensure that your DrySteps remain in excellent condition, ready to provide you with comfort and performance wear after wear.
Why don’t DrySteps look/feel like a traditional dress sock?
- Because we're not traditional. While our socks might ‘feel’ or ‘look’ more like quasi-fitness socks, rest assured, it's all by design — literally. Crafted with our unique anti-sweat material blended with anti-bacterial and anti-odour silver fibres, each pair undergoes meticulous refinement in what we affectionately refer to as the 'Batcave'. This ensures they are engineered for maximum sweat-management, comfort, and durability.
- So, while they may appear ready for a jog or a PB in the gym (which they are!), they're equally at home in the boardroom. After all, it's all about ensuring your feet feel like superheroes, no matter the setting!
Shipping
Do you ship internationally?
- Currently, we only ship Australia-wide, but rest assured we plan on shipping internationally very soon. To stay updated, join our email list or email us at info@drystep.com.au.
- Be sure to watch this space!
Do you charge for shipping?
AUSTRALIA
- FREE standard shipping for orders over $60 AUD!
- $7.99 standard shipping for orders under $60 AUD
- $14.99 express shipping
How long will my order take to arrive?
AUSTRALIA
- Australia Express Postage: 1-3 business days after dispatch
- Standard Postage: 3-6 business days after dispatch
- Dispatch within 1-3 business days
Orders & Returns
What steps should I take if I wish to return or exchange a product?
- Firstly, we suggest you carefully review our Refund Policy.
- Following this, simply get in touch with us through our 'Contact Us' page within 30 days of receipt of your purchase to kickstart the process of returning/exchanging a product.
Can I change or cancel my order?
- Yes, absolutely - so long as we haven’t shipped it out yet! We recommend reaching out to us via our 'Contact Us' page if you change your mind.
- It's important to note that we dispatch orders as soon as possible so please contact us on the day of your order.